How My OPS optimizes every stage of your flight: from planning to ground services
- Emeline Ferro
- Apr 10
- 5 min read
In aviation, each flight is a real logistical and regulatory challenge, requiring almost surgical organization to leave no room for the slightest unforeseen event. From initial planning to ground handling, including crew management and authorization coordination, nothing can be left to chance. This is even more true in the more delicate and complex contexts of diplomatic, military, cargo or business flights.
To meet these challenges, My OPS acts as an operational conductor, offering complete and tailor-made management of your air operations, whether you are a commercial airline, a private jet operator, a government organization or an air freight player. Thanks to cutting-edge expertise and an international network of partners selected according to very specific criteria, My OPS enables you to optimize each phase of your mission, with a single objective: the fluidity of your operations.
My OPS services are available worldwide, find your location right here
Flight planning and monitoring: safety, performance and anticipation
✈️ Flight Planning
Even before takeoff, every flight must be planned down to the smallest detail. At My OPS, flight planning takes into account a wide range of factors: weather conditions, regulatory constraints, optimized trajectories, cruising levels, aircraft capacity and operational minima.
Our flight dispatch specialists design customized flight plans for each client, whether it is a long-haul commercial flight, a private jet repositioning or a humanitarian mission under severe constraints. Thanks to a perfect command of airspace (FIR, NAT HLA, RVSM), navigation rules (RNP, ETOPS) and the specific needs of each operator, we ensure rigorous preparation in accordance with international standards.
👁️🗨️ Flight Watch
At the same time, our flight watch service provides real-time monitoring of the trajectory of each flight. We monitor the routes, anticipate diversions, communicate with partner airports and FBOs, and adapt the operation as unforeseen events arise. This dynamic management guarantees you a high level of responsiveness, which is essential in the event of a change in the weather, a technical incident or a last-minute customer need. My OPS remains on alert and reacts immediately.
Authorizations and compliance: smooth sailing in the air
🛫 Flight Permits
International flights often mean having to cross multiple air borders, each subject to its own rules. My OPS takes care of obtaining all overflight permits and landing permits, including in sensitive regulatory areas such as the Middle East, Africa or certain regions of Asia.
Our team also manages airport slots, PPR (Prior Permission Required) requests, SITA and other documents essential to guarantee a compliant operation. This background work, often invisible, is nevertheless decisive: it avoids access refusals to airspace, costly delays on arrival or customs blockages at stopovers. Calling on My OPS to delegate this mission is essential to relieve you of this additional mental burden.
My OPS services are available worldwide, find your location right here
Ground services and stopovers: a well-oiled machine
👨✈️ Ground Handling
Once the aircraft is on the ground, every minute counts! To guarantee the smooth running of your stopovers, My OPS organizes and supervises all ground handling services. This includes marshalling, parking, pushback, loading/unloading, the provision of GPU or ASU, cabin cleaning and any minor maintenance.
We carefully select FBOs and handlers certified according to IS-BAH standards or equivalent, depending on your operational needs, your type of aircraft and your level of requirements. By coordinating all local stakeholders, we avoid the dispersion of responsibilities and ensure a smooth process, regardless of the complexity of the mission.
⛽ Fuel Services
Fuel uplift is also an essential stage, which must be managed by trusted partners. My OPS collaborates with recognized suppliers to guarantee competitive prices, deadlines met and quality in accordance with JIG standards. We also manage special cases: defueling, fuel contamination checks, or requests for priority fuel uplift.
Crew and passenger experience: fluidity, comfort and excellence
At My OPS, we know that the quality of a flight is not only determined in the cockpit. Passenger comfort and crew well-being (pilots and flight attendants) are key factors for a successful air travel experience, especially when it comes to high-end customers, diplomats or sensitive personalities.
🛎️ Concierge & Passenger Services
That is why we provide a VIP concierge service to take care of the most demanding requests: fast-track customs, private lounges, runway escort, discreet baggage handling, premium vehicles with chauffeur, last-minute reservations, close protection service, etc. Our international network allows us to offer you this level of service in the world's main hubs, as well as in secondary airports that can accommodate private jets.
🍽️ Catering
In terms of on-board catering, our air catering service offers a tailor-made service, adapted to the tastes, diets and specific requirements of each client. We work with caterers who specialize in business and commercial aviation, who respect the strictest hygiene standards (HACCP, cold chain) while guaranteeing impeccable presentation and taste. To find out more, go to https://www.inflightchefdelight.com/
🛏️ Crew Services
Finally, we pay special attention to your crews. Accommodation, catering, airport-hotel transfers, availability of vehicles or related services: everything is designed so that they can rest, eat and prepare for their next mission with peace of mind.
Because a high-performing crew is a well-rested crew, My OPS takes care of all the ancillary services: negotiated hotel reservations, tracked transfers, wake-up calls, crew-friendly catering, provision of vehicles with or without drivers.
My OPS services are available worldwide, find your location right here
My OPS's multi-sector expertise at the service of all types of flights
Our expertise is aimed at a wide range of clients, with very different requirements and constraints:
Private jet operators benefit from premium, discreet and ultra-personalized support.
Commercial airlines take advantage of our ability to manage complex stopovers, from VIP charters to repositioning flights.
Cargo flights rely on our efficiency in handling sensitive, perishable or bonded goods.
Government, diplomatic and military operations trust us for our discretion, regulatory compliance and knowledge of official channels.
Whatever your profile, we share the same vision: to reduce your mental load, make your operations more reliable and guarantee excellent service.
Our 5 tips for optimizing your air operations
Centralize your service providers: a single point of contact reduces friction and avoids misinterpretation.
Prepare your sensitive stopovers in advance: diplomatic clearances, areas with poor infrastructure, local restrictions.
Use monitoring and reporting tools: each flight is a source of useful data to improve your future missions.
Work with reliable and experienced partners: audit your service providers regularly and favor brokers with strong local expertise.
Focus on transparency: with My OPS, you always know who is involved, at what price, and under what conditions.
Managing a flight goes far beyond piloting. Planning, authorizations, stopover services, passenger comfort, crew well-being, regulatory compliance, cost control: each stage is strategic.
In a sector where the slightest error can have major operational or financial consequences, My OPS is your trusted partner. From flight planning to stopover management, including crew welfare and regulatory coordination, our role is simple: to give you peace of mind.
My OPS services are available worldwide, find your location right here
FAQ - YOUR FREQUENTLY ASKED QUESTIONS
What types of flights can My OPS handle?
My OPS handles a wide variety of air missions: business aviation (private jets), commercial aviation (scheduled or charter flights), military and diplomatic aviation, and cargo flights. Each operation is handled according to its technical, regulatory and logistical specificities.
Are you available 24 hours a day?
Yes. Our operational team is available 24/7, 365 days a year. We provide continuous monitoring and immediate responsiveness in the event of last-minute changes, unexpected weather or urgent requests on the ground.
Can you operate anywhere in the world?
Absolutely. Thanks to an international network of approved partners, we operate in more than 180 countries, including in secondary airports or those with limited infrastructure. Our solutions are designed to adapt to all geographical areas and operational contexts.
Why use a broker like My OPS rather than managing in-house?
Outsourcing your operational support allows you to increase efficiency, reduce fixed costs and access a global network of proven service providers. By centralizing all services with My OPS, you limit the risk of error and simplify the coordination of your flight operations.
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